+ WHEN WILL ONLINE ORDERING BE AVAILABLE?
Online ordering is now available! To place an order, you must be a current customer and logged into your account. For help with logging in or creating an account please call customer service at 714-771-2149.
+ WHAT PAYMENT METHODS ARE AVAILABLE?
We accept credit cards and approved company/personal checks, and cashier’s checks. Term payments are offered for buyers that are approved by our credit department or that have built a sufficient credit history with Smart Blanks. Terms are offered on a 15 or 30-day basis. For more information about term payments please contact our main office line at 714-771-2149 and select the option for accounting.
+ ARE THERE MINIMUMS?
We do not have any minimum order quantities.
+WHERE DO I SUBMIT MY PO?
You will be able to upload POs via your online soon! Until then, please e-mail all POs to [email protected]
+ CAN I E-MAIL OR CALL IN MY ORDER?
In order to ensure accuracy, we kindly request that all orders be placed online. If you have any questions about placing an order online, please reach out to our customer service team or email [email protected]
+HOW LONG WILL IT TAKE TO PROCESS MY ORDER?
Please allow 24-48 hours for us to process your order. To check the status of your order please login to your customer portal or call customer service at 714-771-2149.
+ HOW DO I ORDER A CATALOG?
To download a PDF version of our catalog, please visit our Resources page and click on the 2020 Catalog link. You can also request a catalog to be mailed to you by visiting our Contact Us page and submitting a request.
+DO YOU SELL YOUR HOODIES AND JOGGERS IN SETS?
Although we offer both tops and bottoms, we do not sell them as sets. They will have to be purchased as individual styles. Please note that we cannot guarantee the tops and bottoms will match 100% in regards to color, since they are not made from the same dye lot. While you may choose how to match up the tops and bottoms, here are some recommendations as to what matches best based on fabric and colors: Styles 101, 103, and 201 tops with 1001, 2001, and 3001 bottoms. Style 7001 top with 7004 bottoms. Style 301 and 302 with style 350 bottoms.
+WHAT IS THE DIFFERENCE BETWEEN 402 AND 501 T-SHIRTS?
The major difference between the two styles is that style 402 is a side-seam t-shirt while style 501 is a tubular t-shirt. A tubular t-shirt works great for any design with a print on the side or a full body print since there is no side-seam to interrupt the printing process. A side-seam shirt allows for more shrinkage control and is very helpful for direct to garment printing since the seams allow for easy placement of the shirt on the machine.
+WHAT IS THE DIFFERENCE BETWEEN YOUR HOODIES?
We carry three fleece hoodie styles. The main difference between all three is the weight of the fabric. Style 101 and 201 are the same body but style 201 is a heavier hoodie. Style 7001 is 60% cotton / 40% pol blend which differs from our go-to 80% cotton/20% poly blend that we normally use. This style of hoodie has a tigher knit surface and a beefier look.
+DO YOU EVER HAVE PROMOTIONS OR SPECIAL OFFERS?
Yes, we have styles and colors that are occasionally on sale. These are available in our sale page. Please e-mail [email protected] for any additional information. Ask us questions, browse our catalog, or find us on social media as we have many new and exciting promotions and special offers coming in the next few months!
+ WHAT IF YOUR WEBISTE SAYS YOU ARE OUT OF STOCK, CAN I PLACE A BACKORDER?
If you see a style that has a "0" as our inventory level, we are currently out of stock; you will not be able to add this item to your cart. For any questions regarding back in stock issues please feel free to call us at 714-771-2149. To place a backorder, please fill out our BACKORDER request form and email [email protected]
+CAN YOU OVERDYE ANY OF THE STYLES WE OFFER?
We do not currently offer any PFD (prepared for dye) garments but some customers choose to use our styles for this process. Our garments are meant for DTG printing, screen printing, heat press, embroidery, etc. and not for overdyeing. Any other type of altercation is up to the customer's discretion. For any quality issues that come up after dyeing or washing, we cannot be held responsible and no refunds or exchanges or refunds will be provided.
+DO YOU OFFER ANY TRI-BELNDS?
All of our styles are cotton based. Here is a breakdown of what contents our colors offer. Solid Colors: 100% cotton - Dark Heathers: 60% cotton/40% polyester - Light Heather: 90% cotton/10% polyester.
+WHERE ARE YOUR ITEMS MADE?
All of our styles originate from Bangladesh or Pakistan.